ADD:  No. 8,Tuannan Industrial Zone, Xihongmen Town, Daxing District,Beijing,China 102600

sales@customserviceinchina.com

Any inquiry, please email to
Wechat: 15311211252


DISCOUNT PRODUCT in MAY: 

20% discounts and 5% more free products for catalogue.


Any more information, please contact our online support, thanks.


             Wechat: 15311211252

             Wechat: 13601188771

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To place an order or for further enquiries, please contact us at:


         Wechat: 15311211252

          Wechat: 13601188771


Or email to


sales01@customserviceinchina.com

sales02@customserviceinchina.com


sales03@customserviceinchina.com


After-sale Service and Monitor Complaints:


sales@customserviceinchina.com
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FAQ:
  • Q1.Are you a manufacture? 
    Yes, we have own factory and have been in providing professional solutions in packing & printing industrial over 22 years. 

    Q2.How Can I Get a Sample To Check Your  Quality ?
    1). If you need the samples on our showroom , we can sent it to you within 1-2 days after confirmed shipping charge and your courier ID
    2).If you need digital samples , it will be take 1-2 days after confirmed your requirement.

    Q3. How To Order ?
    1). Inquiry by email or telephone or the other ways  at first , tell me your requirement (Such as size, material and quantity ).
    2). Then please sent me your design.Or we can help you make the design.
    3). After your confirmation of the final file and the price, official PI will be provided
    4). Production will be arranged once payment received.(Production time is 7 working days)

    Q4 Can I get a sample? 
    Yes, for some stock items, we can send you free samples, as for the considerable international express cost, would be charged still. But for customized sample, due to the high setup cost of the printing press and die-cut, we usually need the samples cost at first . But if you have good quantity , it could be refund the samples charge for you . 

    Q5 When we create the artwork, what kind of format is available for printing? 
    1) The popular ones: PDF, CDR, AI, PSD. 
    2) Bleed size: 3-5mm. 
    3) Resolution: No less than 1200PI and the higher, the better.

    Q6 How to control your quality? 
    We have the most advanced automatic inspection machine. We will do 100% inspection before packaging and random check after packaging. Of course, you can arrange a third party to come and check quality before shipping. 

    Q7 How soon can you finish the mass production? 
    The sample box usually takes 2-5 working days. For mass production normal is 7-9 working days . 

    Q8. How Can I arrange shipment? 
    1) If you want to use your pointed shipping forwarder, just give me their contact info then I will arrange the shipment for you. 
    2) If you don‘t have pointed shipping forwarder, just give me the airport or sea port so that I can give you quotation and then I will arrange shipment, you will not have headache even you have no experience on it, our professional team will give you professional advice, we can give you shipping cost with delivery time for your confirmation. 

    Customserviceinchina was incorporated in September 2000 in Beijing, we are a company specializing in a variety of books, clothing, catalogs, brochures, posters, leaflets, brochures, stickers, letterheads, envelopes, packaging bags, boxes. We has a standardized printing factory and a design company. Since its inception, we has been striving for the modern professional printing companies for the development goals, adhering to the "quality-oriented, good faith as the purpose, respect the customer" as the company philosophy, and we had served some big companies like China Mobile and so on, all got good feedback and reputations.


    The company has four-color machine, laminating machine, grinder, riding machines, automatic gluing machine and other advanced printing equipment and supporting equipment, with more than a decade of strong technical ability and excellent printing management experience, we passed the ISO9001: 2000 version of the international quality management system certification which improve our products’ quality assurance more effective.


    Our company follows high-quality modern management philosophy of "efficient, unity, integrity and pragmatic" as company spirit. And we focus on high-quality staff training, now we has a "young, professional, knowledgeable" team which can provide the most timely and quality service. With the strong production capacity, excellent product quality, excellent service, we will keep working harder to offer good products and better service.